Customized Solutions

Services with a Personal Touch.  We operate on custom technology and a flexible approach.

Your Partner for your Business Needs

 

Experience the GRAYTER difference.  You'll get world-class results from our years of experience, as well as from the professional and reliable manner in which we conduct business. Grayter Business Solutions, Inc. helps you find the right solutions to meet all your needs.

 

We leverage our people, process, and technology to produce excellent results for every organization we serve.  Change is inevitable, struggle is optional.  Let us help you achieve smart growth and out-perform your competition every time.

People, Process, Technology

Our impressive results improve your customer experience and brand reputation, one call at a time

 

OUR PEOPLE

We know business.  You're busy RUNNING your business.  We help you MANAGE your business to take control of where you want your business to go.

 

Our caring consultants have excellent sales experience and must pass a rigorous screening so that we select only the best qualified consultants.  All consultants must complete our certification program and demonstrate excellent conversion skills.

 

OUR PROCESS   

Successful organizational growth is a top priority.  We love helping our clients turn their dreams into reality through smart growth and world-class results.  We're ready to start the consulting process or contact strategy for you! We follow your guidelines while applying expert, consultative skills to increase your contact rates, conversions, and outcomes.

 

 

OUR TECHNOLOGY

Our people and processes are dependent on excellent technology to support their efforts.  We have combined our experience in the call center industry to select and utilize the best technology available today.  You benefit from call routing, monitoring, recording, and tracking while ensuring high-quality results.

 

 

 

WHY GRAYTER

Conducting business today means you have to be available when your customers want to do business. This requires

having staff available when you need them. We can help you improve productivity, efficiency, and profits while

staffing with professional call center agents, all carefully selected to provide the best possible customer experience.  

 

You need peace of mind when you outsource any part of your business.  We understand.  That's why we're:

 

Local - Our call center agents and our data centers are based right here in the United States.

 

Flexible - All of our plans come with no long term contracts, and can be customized for your business.

 

Scalable - Customized rates and service plans allow you to scale up or down at any time.

 

 

Change is inevitable, struggle is optional.

 

 

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